On April 1, 2013, Q1 Labs Customer Support was transitioned to standard IBM support systems. As of August 16, 2014, the Qmmunity Portal is no longer available.
The Auto Update content for IBM Security QRadar products will continue to be delivered via this web server (https://qmmunity.q1labs.com), until further notice. We will provide advance notification to our customers prior to making any changes to this functionality in the future.
If you have issues with missing or incorrect licences.
q1pd@us.ibm.com
If you are having issues accessing IBM support.
q1labsintegration@us.ibm.com
Information regarding the transition and obtaining support from IBM can be found here.
http://www-01.ibm.com/support/docview.wss?uid=swg21616144
IBM Support Portal
http://www.ibm.com/support